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Frequently Asked Questions


1. How do we order a prize if some or all of our orders are placed online?
If your child has placed all of their orders online and their prize earned is lower than level I you do not need to order the prize. Since the prize earned is cumulative and based on the number of items sold, it will automatically be sent to the school with the child’s name on it. All prizes are sent directly to the school and not to the home address.

If your child has earned a prize from level I-M then you do need to send in a prize order to the school. Simply send in your child’s name, teacher’s name, name of school and prize selection to the school and they will take care of ordering the prize for you. The prize will then be sent to the school with your child’s name on it.

If you have a combination of orders from the paper order form and orders online then same procedure will follow as above. If you child’s prize earned is below level I they will automatically be sent the correct prize to the school as all orders placed under the same child’s name are automatically matched up. If the prize earned is between levels I-M then you do need to order the prize through the school following the procedure above.

2. How do I order my Prize if I don’t have any orders on the order form?
If your school is offering prizes, you still need to submit the prize order on the paper order form even if all of your sales are online. Simply total up the number of items ordered on line and submit the form with your name, the name of the school and your prize selected. Then return the form to the school prior to the last day of the sale so that it can be submitted to us with the school’s orders. Your prize will then be sent to the school.

3. Only items sold before the end date from the school will count towards earning prizes.

4. I am trying to order an item but it says it is “unavailable at this time”. Can I order this item?
Any frozen food products from the Bakers Best, Gianni's, Grandma’s Gourmet Pies, Simply Sweet or Grand Cafe brochures cannot be ordered online. These brochures are here for viewing purposes only. All frozen food products need to be ordered through a school or organization.

5. Where can I get ingredient/allergy information on your food products?
Because we take all food allergy and food sensitivity issues so very seriously we do not actually post the ingredient information on our website. The reason for this is because we do use a number of different vendors and ingredients do tend to change periodically, therefore we want to be sure that you can get the most up-to-date information possible.

If you need any information about any specific ingredient(s) in any specific product(s) please send an email to webcontact@meadowfarms.com with the ingredient you are wondering about and the product you are interested in. We will contact the vendor and get any information that you may need. As always, we do encourage the utmost caution when it come to safety issues regarding any food allergies/sensitivities.

6. If I place an order after the end of the school fundraiser will the school still earn the profit?
Absolutely! Orders can be placed at anytime up until the website is closed for the season (usually sometime in mid-December). The school will still earn the same profit that they were earning prior to the end date for any online orders. The only difference is that the items ordered will no longer count towards earning prizes after the end date set by the school if they were offering prizes.